At Legacy Bank, we are about people. As we all continue to implement necessary preventative measures to meet the ever-changing demand of COVID-19, we want you to know that we first and foremost see you as a person and recognize your needs to feel safe, secure, and informed about your transactions with our organization. Every decision we make in response to our day-to-day operations is and will be made with your needs and those of our staff in mind.
Legacy Bank’s leadership team continues to recognize that access to your money will be a key part of your preparation process in days to come. Advances in the banking industry ensure that remote access is possible and easy to achieve. Rest assured, banking remotely is safe and stress-free.
With that said, we are also excited to welcome you back into our lobbies again! While we would love to visit with each of you, we ask that you continue to utilize social distancing options as much as possible during this time. Drive thru’s, remote access, and our night drop are still viable options that help keep you and our staff safe. Please do not enter if you are feeling under the weather.
As always, you will receive the best customer service no matter which option you choose to complete your banking. Each lobby will have posted signage outlining branch procedures to make your experience as comfortable as possible. Here are a few items you should expect as you return to our lobbies:
- While masks are encouraged, please remove your facial covering when entering the lobby to be identified. Once identified, please replace your facial coverings.
- We will have enhanced cleaning procedures following client’s transaction(s) in our lobby.
- Hand sanitizer will be available at banking stations and all entrances. Please sanitize when entering our lobby for your protection, as well as our team.
- Maintain social distance visiting as outlined on lobby floors.
- Branch lobbies will have a limited capacity due to social distance requirements.
- Community coffee and treat stations will be removed from public use.
For your convenience, we have compiled a shortcut list to all services you may need or desire.
Access Personal Accounts:
Access Online Banking for:
- Locations to over 55,000 free ATM sites - Locate an ATM
- Personal Online Banking
- Mobile Deposits via our Mobile Application
- Bill Pay
- Transaction History
Access Business Accounts:
Access Online Banking for:
Social Distancing In Person Transactions:
Drive Thru Access https://www.elegacybank.com/legacy-bank/locations
Night Drop: On premise. Call ahead for location.
As we continue to adapt to global circumstances, we encourage you to utilize the services listed above for ease, safety, and convenience. Our team will continue to closely follow the guidelines and procedures recommended by the CDC, WHO, and other regulatory agencies as it pertains to COVID-19.
Please remain vigilant with your personal information. Under no circumstances will our team ask you for your full social security number, account number(s), password or PIN number. Our goal is to always maintain your privacy and security. Cyber criminals may increase their activity during these uncertain times.
Your relationship with Legacy Bank remains strong as ever. Legacy Bank is very well capitalized and your funds are safe with us. Legacy Bank is in the top 10% of our national peer group for capitalization.
We thank you in advance for your business, your friendship, and your consideration of your fellow citizens. As always, if we can help you in any way, please feel free to reach out. We are blessed to have seen many moments of encouragement and support as individuals are responding to the events around them with kindness and understanding. Your efforts and those of our employees, make us so very proud to be a locally-owned bank within your community.